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Find the answers to your question
Sign up and membership
What is free and what do I have to pay for on eharmony?
What are your membership options?
Is eharmony free?
What does value compensation mean in the context of your right to cancel?
Do you have gift subscriptions?
What discounts or coupons do you offer?
What forms of payment do you accept?
How do I check my membership status?
Does eharmony offer a mobile app?
Bisexual Signup Process (Two Accounts, One Subscription)
Quiz and Result
Explanation of Compatibility Scores
Can I retake the Compatibility Quiz?
Why do I need to retake the Compatibility Quiz?
How do I review my Compatibility Quiz results?
How do I delete my account?
How do I change my visibility on the site?
Why has my photo been rejected?
How do I edit my profile?
How Do I Change My Gender?
How do I upload photos to my account?
How do I change my date of birth?
How can I access my Personality Report?
How do I change my name as it appears to my matches?
Tips for creating a great profile
What’s SMS Verification – and why should I participate?
Match deletion process
How do I turn my matching on and off?
Why is it necessary to purchase a subscription in order to see match photos?
How do I change my match preferences?
How can I get more matches?
How to Favorite a Match?
Match preferences: Education / Income By compatibility level
What are Match Filters?
How to delete a Match?
What are the green checkmarks on the Message Tab?
What are Icebreakers?
How Do I See Message Status?
How do I know the last time my match was online?
Technical support for Video Date
How does the video date feature work?
Tips for a great Video Date
How can I contact the Customer Care Team?
What to do when you found someone on eharmony?