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Five Things You Need to Know About eHarmony’s New Hands-On Matching Service: eH+

By Grant Langston, Vice President of eHarmony Customer Experience


On December 1, a new kind of eHarmony is going to be live and ready for action. It’s a new premium version of eHarmony called eH+. I want to share five important things you need to know about eH+ and how it can help you. If you like what you see below, please visit You can learn even more, and sign up to talk with an associate.

1. eHarmony’s matching + personal one-to-one matchmaking = eH+

That’s eH+ in a nutshell. We’re taking the best of what eHarmony does – huge pool of quality singles, scientifically based matching, a track record for creating great relationships, and combining that with what personal matchmakers do best – person-to-person conversation, opportunities for feedback, and coaching to put your best foot forward.

2. The best way to make eHarmony better – a credentialed counselor

We’ve all seen TV shows like “Millionaire Matchmaker”, where a self-made matchmaker kicks clients around for fun and drama. At eHarmony we do things a little differently. We’ve kept our matching process and layered on top a professional therapist. This counselor will be there to help you understand what is or isn’t working in your love life and to help you get a handle on the things that are holding you back. He/she will also be using years of experience to help choose a person for you that works in every way.

3.  Managing an online dating account can be tough, so we got rid of it.

After you register for eH+, you never need a computer again. You talk to your counselor via phone, Skype or however you like. We call you when we have a match for you. You talk about your date with your counselor and he listens. It’s a great solution for busy people who long for a little less computer time in their day.

4. Rejection can be tough, so we got rid of it.

Online dating can test your self-esteem. eH+ is designed so that our users don’t learn about a match until that match has expressed enthusiasm in a meeting. No more waiting and hoping that someone you messaged returns your note. Of course, once you’re in a relationship it will be up to you to minimize the rejection. 

5. This kind of personal service isn’t for everyone.

Telephone calls with a Ph.D.’s. hand-picked matches. Date reviews. “This doesn’t sound cheap,” you say. You’re right. Providing this level of human assistance isn’t cheap, and eH+ may be too expensive for some. But we think that many people will want to give eH+ a closer look. After all, we’re talking about a spouse, a parent, a partner to share your life. If you can afford it, there’s no better place to spend your money.

Learn more about eH+.

If this article gave you the confidence to find your match, try eHarmony today!

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