Customer Care
The Customer Care team plays a vital and exciting role at eHarmony as we are the ones who take care of our users every day, doing our part to help them build strong and joyful relationships. Customer Care is comprised of a diverse group of dedicated individuals who hold key, important responsibilities, all of which are geared toward providing outstanding assistance to each and every customer. Our friendly and knowledgeable Live Care and Email Support teams are ready to lend a helping hand regarding any issue -- from guiding members through the registration process to congratulating the thousands of happy couples who have fallen in love for all the right reasons.

R&D
The mandate that eHarmony founder, Dr. Neil Clark Warren, has delivered to the Department of Research and Development is simple but profound. It is to conduct the research that will assure that every user of eHarmony receives services that are solidly based on advanced scientific understanding of relationships. Our goal is to conduct advanced research into successful marriages so that all members of eHarmony, both married and single, can access the most powerful relationship building tools in the world.

Singles Team
The number one focus of the Singles Product Team is our consumers. Nothing is more important than understanding their needs, discovering solutions and executing in an efficient manner in order to deliver the best experience and desired results. A key aspect of production is communication initiatives internally between all departments, including technology, customer care, business development, marketing and research. The outcome is often more ideas, which start the cycle all over again as we seek the consumer's opinion.

Emerging Services
Emerging Services is dedicated to developing new products and services that will impact a continually broader community and areas of relationships that impact the consumer's quality of life. We are committed to advancing and expanding our services, empowering people with innovative platforms that will enrich their relationships and lifestyles.

Technology
The mission of eHarmony's Tech Team is to utilize the most innovative technology available to provide the optimum user experience on our site. The people who become members of eHarmony are enthusiastic and passionate about building strong and lasting relationships. We match that enthusiasm and passion with a desire to build a powerful online system that continually enhances and personalizes their experience.

Data Analytics Group
By providing insight into business trends and methodologies, the Data Analytics Group (DAG) provides strategic and tactical recommendations to support many critical business decisions. These insights ultimately are used to improve current service offerings and enhance the eHarmony customer experience. DAG's ability to transform data into knowledge is vital to the future innovation of eHarmony products and services.

Human Resources
Our employees are the heart and soul of eHarmony and as diverse as the millions who make up our membership. We are committed to creating and supporting a working environment where each person can make a significant contribution, feel good about their work and know they are a valued member of the eHarmony family. We are dedicated to attracting the very best talent available to service the needs of our members. We seek employees who are qualified, experienced and committed to playing a vital role in building successful relationships all over the world.

Corporate Communications
The hallway walls outside the Corporate Communications department are covered with hundreds of photographs of couples who have married as a result of meeting on eHarmony. Each day we receive new photographs and success stories which serve as a daily reminder of the positive impact we are having on the lives of so many people. Whenever we get the chance, we spread the word.

Business Development
Through a variety of strategic partnerships, the Business Development Team forges relationships with both online and offline media brands that create substantial and lasting value for eHarmony and its members. Our effort to broaden the reach and availability of our unique services ultimately enhances the user experience, increasing accessibility and convenience.

Finance & Accounting
When a person decides to become a subscriber of the most dynamic relationship building site on the Web, we are there to support their first steps with a process that is safe and efficient. As the eHarmony online community grows, so do our efforts to provide members with transactional services that are reliable, convenient and trusted. Fiscally sound and well-funded, we are dedicated to re-investing into the business to bring about satisfied customers, which in turns creates a long term opportunity for growth.

Marketing
The Marketing Department's charter is to understand and define our customers. Through continuous market research we identify the key trends and market dynamics shaping the online relationship industry. Our goal is to protect the brand promise that eHarmony will help you find the love of your life! This promise is delivered in advertising messaging that comes from the hearts and voices of our Success Stories. Over 90 people a day are being married through eHarmony.com While eHarmony is synonymous with matching Singles, the brand's positioning is now expanding to cover new services for married couples. eHarmony not only helps you find the love of your life, we help you maintain a lifetime of love.