Posts from eHarmony News

UK Celebrity Couple Visits eHarmony Labs

As we continue to grow our brand in the UK, one of the most important messages for us to communicate is eHarmony’s rigorous approach to conducting relationship research in our own observational lab facility, eHarmony Labs. When I talk to people about eHarmony I always discuss eHarmony Labs, as our commitment to conducting relationship research […]

Customer Care Fun Facts

January 21, 2010

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We’re very excited to begin our tenth year of helping people find their soul mates.  And for Customer Care, this is a time for reflection, to look back on a year and a decade that have been full of rewards, successes, and fun!  For example, here are some interesting facts about Customer Care that you […]

eHarmony is Hiring!

January 12, 2010

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Hi, this is Allen in Recruiting. I’m here to tell you about all of the fantastic career opportunities we have available at eHarmony.  We’re looking for Java Engineers in our Technology Department, as well as a variety of different positions in Marketing.  We’re also looking for great people to represent eHarmony and fill Customer Care […]

eHarmony’s Profile Page Gets a Makeover

We’ve been hard at work at redesigning key experiences on our site in order to provide you with better service.  We’re happy to announce that our new eHarmony profile page is coming soon! As we developed the new profile page, we had a number of goals that we wanted to accomplish from a user experience […]

Since our last Free Communication Event in October was so popular, we’re doing it again. Today through Sunday, January 3, you can communicate with your matches for free and experience the difference of eHarmony. Once you complete our Relationship Questionnaire, we’ll look for your matches based on 29 Dimensions® of Compatibility — like humor, intellect […]

Zero In on Your Matches with Bing Maps on eHarmony

When it comes to meeting new potential romantic partners, it’s important to get “distance” just right. We’re all familiar with the term GUD – Geographically Undesirable, and getting matches that feel too far away can dampen your enthusiasm. In addition, setting your geographic range incorrectly can mean that you miss including an important and relatively […]

We’re excited to announce that we’re launching a new TV advertising campaign today! We’re continuing to feature real eHarmony couples in our ads, but they’re in a different format than any we’ve done before. Thousands of success couples express interest in wanting to be in eHarmony’s commercials, and there is an extensive casting process that […]

eHarmony Holds First Annual Fried Turkey Cook-off

Thanksgiving is one of our favorite times of year, and we celebrated by having a fried turkey cook-off! Five chefs went head-to-head with CEO Greg Waldorf to see whose bird would prevail. It was stiff competition, but ultimately, Senior Director of Content Grant Langston took home the prize—an extra piece of pumpkin pie and the […]

Celebrate Love on eHarmony’s New Facebook Fan Page

You’ve heard us say that 236 people get married every day to their eHarmony match.* That sounds like an incredible number, but have you ever stopped to think about what that actually looks like? To get a glimpse, check out eHarmony’s new Facebook fan page, a community especially for celebrating love and all that goes […]

The Art of Match Settings

November 17, 2009

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The Art of Match Settings

More often than not, when customers call in who have not received many matches, or are getting more matches than they can handle, we are able to help them almost instantly by pointing them in the direction of their Match Settings.  Match Settings are a big factor in expanding or decreasing the amount of matches […]

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